At Glamourgate Printing & Web Design, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a quote request, upload a design file, place an order, or contact us.
Information We Collect
We may collect personal information such as your name, phone number, email address, company name, billing details, project details, and any files or artwork you upload through our website.
We may also collect basic website information such as your browser type, device information, pages visited, and how you interact with our website.
How We Use Your Information
We use your information to:
- Respond to quote requests and inquiries
- Process orders and provide printing or design services
- Review uploaded files and artwork
- Contact you about your project
- Improve our website, services, and customer experience
- Send invoices, order updates, or important service-related messages
We only collect information that is needed for business purposes and to provide our services.
Uploaded Files and Artwork
Any design files, logos, images, or artwork you upload or send to us are used only for your requested project. We do not sell, share, or reuse your files for other customers.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only when needed to complete a service, such as with payment processors, shipping providers, website hosting services, or trusted service providers who help us operate our business.
Cookies and Website Tracking
Our website may use cookies or similar tools to improve your browsing experience, understand website traffic, and help our website function properly.
You can disable cookies through your browser settings, but some parts of the website may not work properly.
Protecting Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system is 100% secure, so we cannot guarantee absolute security of information submitted through the internet.
Accessing or Updating Your Information
You may contact us to request access to your personal information, update it, correct it, or ask us to delete it where possible.
Consent
By using our website, submitting a form, uploading files, or contacting us, you consent to the collection and use of your information as described in this Privacy Policy.
Canadian private-sector businesses generally handle personal information under PIPEDA, which sets rules for collecting, using, and disclosing personal information in commercial activities.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Glamourgate Printing & Web Design
Email: info@glamourgate.com
Phone: 905.370.1876